Whether you only take medicine when you are sick or you have several medications to keep track of on a daily basis, we expect prescriptions to be filled by the pharmacy accurately. Medication errors, which take place when the type, dosage, or instructions associated with a prescription are incorrect, can have injurious or even deadly consequences.
Although medication errors took place before the pandemic, COVID-19 has exacerbated many previously existing issues. Many pharmacists, like other front-line health care providers, are overworked, exhausted, and burnt out with no reprieve or end to the pandemic in sight.
Before the pandemic, pharmacists already had dozens of responsibilities. From filling prescriptions, organizing various scripts, communicating back and forth with providers and patients, operating the drive-through, coordinating pickup and drop off of prescriptions, and conducting consultations, pharmacists are no stranger to busy and long days. The pandemic, however, increased the number of existing responsibilities. Now, in addition to previous obligations, pharmacists are also administering COVID-19 vaccines and tests while also frequently working with smaller numbers of staff because of people getting sick or social distancing requirements.