Medication errors often occur after a series of failures on the part of a healthcare provider. For example, a doctor may fail to communicate with a pharmacist after suspecting a medication mix-up. In other cases, a pharmacy may lack proper procedures to verify that a pharmacist has added the correct label to the correct medication. Although individual healthcare providers often receive professional discipline after a medication error, professional licensing boards may fail to hold pharmacists or hospitals accountable for their role in the error.
As a recent news article reported, a state Board of Pharmacy gave two years’ probation to a pharmacist after a fatal medication error. According to the article, hospital staff were preparing a patient suffering a gastrointestinal bleed for a colonoscopy. The patient was supposed to receive a bowel prep medication. Instead, the patient received a dialysis liquid and died hours later.
The Kentucky Board’s investigation found that the pharmacist sent the medication label to a nurse without verifying its accuracy. According to the investigation papers, the nurse mistook the dialysis solution for the colonoscopy prep medication. After the nurse attempted to scan the medication label to ensure it was the correct medication, the nurse found it would not scan. When the nurse called the pharmacy, the pharmacist sent a new label for scanning rather than double-checking the medication or sending a new supply. In addition to the pharmacist’s errors, the investigation cited several other issues that contributed to the fatal medication error, including low nurse staffing levels and a nurse’s failure to verify the medication information.