Articles Posted in Patient Safety

While many pharmacy errors are the result of an overworked or distracted pharmacist who provides the patient with the incorrect drug, there are a certain number of errors made each year due to prescription drugs being mis-labeled or mis-packaged by the drug’s manufacturer. In these cases, it is likely that the pharmacist on duty double-checked the prescription and provided the patient what he or she thought to be the correct medication, but due to a mistake that occurred before the pharmacist ever had control of the medication, the patient was provided with the wrong medication.

Of course, drug manufacturers have a duty to properly package their products, as well as to include all relevant and necessary warnings on the packaging. When a drug leaves the manufacturer’s control with incorrect labeling, there is often little other parties can do to catch and fix the error. There are some circumstances, however, in which such an error will not likely excuse the pharmacist, and these are when the pharmacist has the occasion to see the unpackaged medication or is otherwise made aware of the error.

Not all packaging errors result in the patient being provided the wrong medication entirely. In fact, according to one recent news report, mis-packaged birth control medication resulted in over 100 unplanned pregnancies. According to one news source reporting on the 2011 recall, the order of the pills was reversed in the packaging. This resulted in a much higher chance of pregnancy.

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Ideally, pharmacists would always provide their patients with the correct medication and dosing instructions. However, that is not the reality we live in. It seems as though each week several new reports of prescription errors arise, some with serious or fatal consequences. While the duty to prevent these errors lies with the pharmacist, there are some steps that can be taken to help reduce the frequency of pharmacy errors. In addition, there are also steps that should be taken once a prescription error is noticed.

According to a recent report, there are over 100,000 deaths each year from adverse drug interactions. Many of these are the result of a pharmacy error. In fact, it is estimated that each year, there are about 7,000 preventable fatalities due to mistakes made in a pharmacy setting. Pharmacists and the pharmacies that employ them may be held accountable for their mistakes through civil lawsuits based on the legal theory of negligence. However, how a victim of a prescription error handles the moments after discovering an error may affect the viability of any personal injury claim in the future. Thus, it is important that certain steps be taken after noticing that you have been provided the wrong medication by a pharmacist.

What to Do in the Wake of a Prescription Error

First, and most importantly, seek out medical treatment immediately. While some pharmacy errors are relatively benign, others can be fatal, depending on the patient as well as the medication. Patients should not attempt to treat themselves and should let a medical professional assess the situation.

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Chances are most people have heard of or read about someone being provided the wrong prescription or the wrong dose of a medication when they go to pick up their prescription from a retail pharmacy. In fact, these errors are quite common, with some estimates of the number of errors per year reaching into the millions. However, there are some things that people can do to help protect themselves against a pharmacist’s mistake.

According to a recent article, the best way to think about preventing a pharmacy error is to think about each phase in which the system can break down, potentially leading to an error. Thus, the article discusses the three main locations where a patient should take a few extra steps to ensure their safety.

At the Doctor’s Office

Knowledge is key in the doctor’s office. Knowing which drug a doctor is prescribing for a patient will help a patient be able to identify if they are provided with a different medication. However, knowing why a patient is being prescribed a medication is also important. If the doctor includes the reason for the prescription in the text of the prescription, the pharmacist is much less likely to make an error by providing the wrong medication.

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When most people think of a pharmacy error, they think of a retail pharmacist providing the wrong drug to a patient who then takes it up to the register, checks out, and goes home to take the medication in their own home. However, this only accounts for a portion of the prescriptions that are filled each day in the United States. In fact, countless other prescriptions are provided to hospital patients and nursing home residents.

Unlike prescriptions filled at a retail pharmacy, prescriptions that are filled in a hospital have a few added layers of protection in place to prevent against the patient being provided the wrong medication. For example, after a doctor writes a prescription to a hospital patient, and the pharmacy fills the prescription, a nurse must obtain the medication and deliver it to the patient. This is a critical role that allows for the nurse to act as a final line of defense against serious or fatal prescription errors.

However, despite all the precautions in the world, sometimes errors will occur. When a prescription error does occur, it may result in very serious injuries or even death in some cases. Under Maryland law, the victims of these mistakes can look to the legal system for help through a pharmacy error lawsuit.

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Earlier this month, the Sixth Circuit Court of Appeals decided a case reinforcing the laws surrounding whom the manufacturer of a medication must warn about the potentially dangerous side effects of the medication. In the case, Yates v. Ortho-McNeil-Janssen Pharma., Inc., the Court ultimately determined that the duty to warn extends only to the physician, and not to the patient. Thus, the patient’s case against the drug manufacturer was properly dismissed by a lower court.

Yates v. Ortho-McNeil-Janssen Pharma., Inc.

The plaintiff was a sexually active woman who was suffering from extreme menstrual cramps and consulted her doctor about potential medications that may help her. The doctor told her of two choices, ORTHO-EVRA and Depo-Provera. The doctor warned the plaintiff that there was some risk of blood clotting and stroke with ORTHO-EVRA, and the plaintiff decided to first try Depo-Provera.

After a few months, the plaintiff noticed she had gained weight, which was a side effect of Depo-Provera. She consulted her doctor, who again advised her of the risks associated with ORTHO-EVRA, and this time she decided to give it a try. The plaintiff suffered a stroke during the application of her first weekly patch. The woman filed a lawsuit against ORTHA-EVRA’s manufacturer, alleging that the company did not adequately warn her of the risks involved with taking the medication.

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Pharmacy errors occur at an alarming rate across the United States. In fact, according to the Center for Disease Control, there are approximately 1.3 million people who are injured each year by an error made in the pharmacy setting. These errors range in both severity and cause, but the bottom line is that they are almost all due to an overburdened pharmacist making a mistake in the heat of the moment.

Although most pharmacy errors are complete accidents or oversights, that does not excuse the negligent pharmacist from fault. In fact, Maryland law allows for any person who is harmed by a pharmacist’s negligence to recover compensation for their injuries and emotional distress through a personal injury lawsuit.

There are several common scenarios that give rise to serious pharmacy errors, including when a pharmacist provides the wrong type of medication to the patient, provides the right drug but the wrong dose or strength of the medication, provides the wrong dosage instructions, fails to warn the patient of interactions with commonly taken over-the-counter medications or other known prescriptions, or fails to advise the patient of expected or possible side effects of the medication.

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Earlier this month, the Food and Drug Administration (FDA) announced a warning regarding the confusing packaging on the intravenous antibacterial drug Avycaz. According to one industry news source, the announcement was made after there were several reports of errors made in the dosing of the drug to patients. Evidently, the strength of the medication that was listed on the outside of the carton or vial was difficult to decipher for pharmacy personnel.

The confusion apparently arose because of the way that the label listed which substances were actually contained inside each package. Avycaz contains two active ingredients, ceftazidime and avibactam. The previous labels list each separate ingredient and its amount next to the drug’s name. For example Avycaz 2g/.5g means that the drug contained 2g of ceftazidime and .5g of avibactam. The new label will be more descriptive, explaining that the package contains a total of 2.5g of medication, which consists of 2g of ceftazidime and .5g of avibactam.

The Reported Errors

According to the article, there had been three reported errors since the drug’s approval back in February of this year. Two of the errors occurred as the drug was being prepared by the pharmacist, while the third arose due to the confusion in the language on the drug’s packaging. The FDA reported that at least one patient received and ingested a higher-than-prescribed dose, but there had been no adverse effects reported.

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Earlier this month in Auburn University’s Harrison School of Pharmacy, students and professors put on a mock trial, mimicking a real criminal law trial that alleged criminal negligence on the part of a pharmacist who signed off on an improperly diluted medication that was given to a young child. According to an article by Pharmacy Times, the mock trial is used by administrators to impart the real-world consequences that can result from a pharmacist’s mistake.

The original case arose back in 2006, when a two-year-old girl died as a result of being provided her final chemotherapy session that was improperly diluted. Apparently, rather than having less than 1% salt, the solution contained 23% salt, which ended up being a toxic dose for the two-year-old child. While it was not a pharmacist who prepared the solution, the pharmacist on duty did check the work of the technician who did prepare the solution.

After the error, the girl’s father learned that there were several other problems that contributed to the fatal pharmacy error, including the fact that the pharmacy’s computers were down that day, the pharmacy was understaffed, and there was a backlog of physician orders waiting to be filled. In the real case, the pharmacist was found to be criminally negligent because she inspected and checked off on the work of the technician. She lost her license to practice as a result. The students at the Harrison School of Pharmacy came to the same conclusion, finding that under the facts provided, the pharmacist was acting negligently on the day in question.

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Medication errors are a serious problem in today’s health care world. In fact, it is estimated that there are over 65,000 medication errors that occur across the United States each year, many with disastrous consequences. According to one article published by Modern Healthcare, some are suggesting that the industry shift over to the metric system to decrease the chance of a medication error.

The argument suggests that requiring doctors and pharmacists to document a patient’s weight in pounds is counterproductive and dangerous, given the fact that most medications are dosed according to the kilogram-weight of the patient. In other words, the prescribing physician or filling pharmacist must make the calculations to change a patient’s weight from pounds into kilograms.

While this doesn’t sound all that difficult, in the hustle-and-bustle environment that many doctors and pharmacists find themselves in on a daily basis, anything that can decrease the chance of an error should be considered.

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Earlier this month, a local Virginia pharmacy was shut down by state regulators after myriad safety violations were discovered. According to one news source, not only was the pharmacy shut down and its ability to operate suspended, but the lead pharmacist’s license was suspended.

Evidently, the pharmacy was the subject of two unannounced visits:  one in May 2014 and another in February 2015. After the second inspection, regulators called into question the pharmacy’s ability to “assure the quality, sterility, integrity, safety, and efficacy of drugs dispensed, along with its ability to safeguard against the diversion of drugs.”

According to the report, regulators discovered numerous issues during their inspections, including:

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