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Whether you only take medicine when you are sick or you have several medications to keep track of on a daily basis, we expect prescriptions to be filled by the pharmacy accurately. Medication errors, which take place when the type, dosage, or instructions associated with a prescription are incorrect, can have injurious or even deadly consequences.

Although medication errors took place before the pandemic, COVID-19 has exacerbated many previously existing issues. Many pharmacists, like other front-line health care providers, are overworked, exhausted, and burnt out with no reprieve or end to the pandemic in sight.

Before the pandemic, pharmacists already had dozens of responsibilities. From filling prescriptions, organizing various scripts, communicating back and forth with providers and patients, operating the drive-through, coordinating pickup and drop off of prescriptions, and conducting consultations, pharmacists are no stranger to busy and long days. The pandemic, however, increased the number of existing responsibilities. Now, in addition to previous obligations, pharmacists are also administering COVID-19 vaccines and tests while also frequently working with smaller numbers of staff because of people getting sick or social distancing requirements.

Medication errors are an unfortunate yet common occurrence throughout the United States. While these errors can have deadly consequences, they are most dangerous to vulnerable populations such as older adults, pregnant women, and children. In Maryland, those who suffer a medication error may hold the responsible party liable for their losses. Children are a unique population in that they have little to no control over the medication they consume yet can face the most consequences after a medication error. Statistics indicate that over 50% of American children consume one medication or more every week, and one study revealed that almost half of caregivers gave an incorrect dose.

While a single dosing error of a common medication may not result in a significant injury, persistent errors can raise the likelihood of serious harm. In light of the growing concern surrounding pediatric medication errors, the American Academy of Pediatrics (AAP) published a piece on preventing home medication errors. The authors acknowledged that home medication errors commonly occur with liquid medications requiring preparations. Caregivers with reduced health literacy or limited English proficiency are at an increased risk for making an administration error.

In addition to home caregivers, health care providers may also be responsible for pediatric medication errors. Many health care provider practices enhance the occurrence of errors. Providers who do not include complete information related to indication, frequency, or duration, can affect how the caregiver administers the medication. Further, providers who fail to include a consistent dosage or conduct a thorough medication review may inappropriately prescribe medication.

From March 2020 until now, the COVID-19 global pandemic has taken a toll on everyone—but especially healthcare workers. Less discussed, however, are pharmacists and the burnout they have experienced as healthcare providers, since many may assume that other frontline workers, such as physicians or nurses, are bearing the brunt of the pandemic’s impacts. Pharmacists, however, have experienced similar record numbers of burnout and exhaustion during the course of the pandemic, and mistakes resulting from being overworked could injure or even kill patients.

According to a recent news report, the COVID-19 global pandemic has taken a significant toll on pharmacists, particularly as new variations of the virus continue to emerge and mutate with no signs of slowing down. For many who work in pharmacies, the work was a great fit initially because of the drive to give back and help people. Now, many pharmacists report being burnt out and exhausted from the daily demands of work, which have been exacerbated by pandemic specific tasks that added more work to each pharmacist’s already busy schedule.

Before the pandemic, for example, pharmacists mostly focused on filling prescriptions and providing a limited number of vaccines, such as the flu vaccine. Now, many pharmacists are struggling to fill up to 250 prescriptions a day while administering COVID-19 vaccines, COVID-19 tests, and manning the phones and other customers with limited staff available.

Reducing medication errors and improving patient outcomes is not a recent concern; however, the recent healthcare worker shortages have increased the likelihood of Maryland pharmaceutical errors. Improving the judicious use of prescription medications and reducing adverse reactions has been at the forefront of the public health movement. While these are legitimate concerns, they do not address the issues that stem from healthcare worker errors. Even simple errors can have long-term and disastrous consequences for a patient.

Medication errors refer to “an act that through ignorance, deficiency, or accident departs from or fails to achieve what should be done.” In the context of medication and pharmacy errors, patients maintain five “rights,” including the right medication, right dosage, right route, right time, and right patient.

What Are the Most Common Causes of Prescription Errors?

Although errors occur for various reasons, some factors enhance the likelihood and severity of a mistake, for example, poorly written communications, failure to obtain informed consent, and systemic issues within the pharmacy. Computerized systems and changing orders to plain English have helped to reduce errors. However, many pharmacies are understaffed because of the COVID-19 pandemic and increased demand for tests and vaccinations.

Pharmaceuticals and other medical treatments are trusted by patients and regulators in part because they are assumed to be consistent from batch to batch. Although the medications may be manufactured by different companies in different factories under differing conditions, it is expected that each unit of a prescribed or nonprescribed medication contains what is listed on the packaging, no more and no less. The manufacturer of a commonly used medication in treating type-2 diabetes has recalled thousands of pills because a known carcinogen was found in certain batches of the medication manufactured over a six-month period.

According to a press release supplied to the U.S. Food and Drug Administration, Viona Pharmaceuticals, a generic manufacturer of the type-2 diabetes medication Metformin, has agreed to recall 23 lots of the drug. During a quality control test, the manufacturer learned that some of the drugs tested contained unacceptable levels of NDMA (N-Nitrosodimethylamine), which is a substance that is known to experts to cause cancer in larger amounts. Based on these findings, Viona Pharmaceuticals has agreed to recall the affected lots. The recalled lots of Metformin have expiration dates between June 2022 and January 2023.

What Should I do if I have Expired Metformin?

Patients who have been prescribed Metformin that expires within the above-noted date range should reach out to their medical provider to determine if their batch is part of the recall, and to obtain replacement medication if needed. The press release makes it clear that patients with recalled medication should continue to take the pills they have until replacement medication is delivered. This is important because a patient’s failure to take their medication because of the recall could result in more serious consequences by aggravating their illness. Not taking medication as prescribed can also impact the success of your personal injury claim, should you decide to bring one.

Dispensing errors are an unfortunate yet frequently occurring situation in many retail and hospital pharmacies. While some Maryland pharmacy errors may not result in severe consequences, other errors can be deadly to consumers and patients. In addition to thousands of health supplements, herbs, and lotions, nearly 7,000 prescription medications and countless over-the-counter drugs are available in the country. Pharmacy errors are occurring at an alarming rate because of the growing number of pharmaceutical and holistic substances on the market in conjunction with staff shortages.

According to the National Center for Biotechnology Information, about 8,000 people die because of a medication error every year, and hundreds of thousands of patients experience adverse reactions or other complications. These startling numbers result in exorbitant costs; additionally, many patients experience physical pain and psychological suffering because of medication errors.

What Are the Causes of Pharmacy Errors?

While there are many reasons that pharmacy errors occur, the primary causes stem from communication failure, illegible handwriting, incorrect selection, and pharmacist or technician confusion. While some errors involve human error, others involve flawed or defective automated systems. In some cases, the combination of these errors results in improper dispensing. Those with questions about a recent pharmacy error should consult with a personal injury lawyer.

The seriousness and speed with which the Covid-19 pandemic has overburdened the American medical system has been troubling. Because of the urgent dangers presented by the virus, drug manufacturers and pharmaceutical companies have been incentivized to develop and market preventative and therapeutic medications to address Covid-19 as quickly as possible. Because these medications are urgently needed, the Food and Drug Administration has been unable to fully test and approve all of the new drugs, instead of granting some of the emergency use authorization while the full approval is pursued.

An antiviral drug regimen that was recently developed by Pfizer has shown much promise at preventing serious cases of Covid-19 based on early studies. The FDA has granted emergency use authorization to the treatment, however, not all of the possible side effects and interactions are yet known. A recently published pharmaceutical industry report discusses possible side effects of the new treatment in patients with moderate to severe kidney disease and emphasizes the requirement for pharmacists to make dosage adjustments for such patients who are prescribed the drugs.

According to the industry report, the new drug regimen Paxlovid was developed by Pfizer and granted emergency use authorization by the FDA. The drug regimen is indicated to be used by patients who have tested positive for the virus that causes Covid-19 and is at moderate to high risk of being hospitalized or dying from the virus. Because the drugs appear to react differently in people with abnormal kidney function, the emergency use authorization included a dosage adjustment instruction for patients with moderate kidney disease. Under the emergency use authorization, patients with severe kidney disease should not be prescribed the treatment at all.

In light of the COVID-19 global pandemic, many pharmacies have been stretched to their limits because pharmacists are often manning the phones, the drop-off and pick-up area in the pharmacy itself, dealing with drive-through customers, and giving out vaccinations—all at the same time.

No matter how busy a pharmacy or pharmacist team is, however, consumers should be able to trust that the medication they are receiving is correct. Because pharmacists must exercise extreme attention to detail when prescribing medication down to the type, dose, and patient who is receiving the prescription, when a mistake is made, it can often have devastating consequences. When pharmacies are especially busy and prone to mistakes, it is more crucial than ever that they are held accountable for any injuries or issues their mistakes may cause.

According to a recent local news report, a Baltimore pharmacy has temporarily stopped administering COVID-19 vaccines because its staff has been stretched to its limits. In addition to the global pandemic resulting in a greater demand for pharmacy services, a state-required audit of Maryland pharmacies has pushed already busy pharmacies to their breaking point. Although the state of Maryland offered an extension, the owner of the Baltimore pharmacy stated that holding off for a few extra weeks simply would not be enough.

COVID-19 has made an indelible impact on almost every aspect of a person’s life, and while there is hope on the horizon, the effects continue to reverberate. One significant impact is the ongoing staff and supply shortages at many pharmacies. Pharmaceutical shortages can be deadly to some consumers, but employee shortages can also result in Maryland pharmacy errors. A recent piece from NBC highlighted how these shortages impact the health of those throughout the country.

Pharmacy technicians primarily work in retail pharmacies and hospital pharmacies. Pharmacies are reporting that many of their technicians are leaving in droves because of the increasing demand. The majority of the workers behind a pharmacy counter are pharmacy technicians. These positions are often low-wage and do not require an advanced degree. Technicians are responsible for counting pills, filling prescriptions, and checking inventory. All of these duties are fundamentally important to ensuring consumer safety.

Although many understand that working in a pharmacy is inherently fast-paced, many technicians argue that the wage has not kept up with the workload. Most importantly, workers explained that the demands led to safety issues for consumers. Workers expressed that the stresses and influx of work made them far more likely to make mistakes or catch errors. These errors can have life-threatening and deadly consequences for those who rely on pharmacists and technicians for their medication.

As we all get older, it is often common to also see the number of health ailments increase. With these increased health issues, more medication and the regular upkeep of taking specific prescriptions at the right time and in the right dose also often comes into play.

Sometimes, with multiple medications at different times of the day and in different doses, it can be overwhelming to keep up with them. At a minimum, however, consumers should be able to trust that the medications they pick up from the pharmacy are accurate both in substance and in dosage. With so many people relying on pharmacies to dispense the correct medication—which sometimes can be necessary for survival or basic comfort—when a pharmacy makes a mistake that causes injury or even death for consumers, they must be held accountable.

According to a recent news report, a pharmacy admitted that errors were made when dispensing medication to an 82-year-old woman who later died. The woman was allegedly given a strong anti-depressant instead of a prescription that was supposed to treat water retention problems. After taking the incorrect medication, the woman was reportedly unable to communicate, shaking, and did not appear to be herself. The woman was taken to the hospital and died later that day. However, following her death, there has been debate as to whether it was truly the pharmacy’s dispensing error that led to her death. The incident remains under investigation because the woman had several other health issues and medications, which, when mixed, may have contributed to her death also.

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