Pharmacy Error Injury Lawyer Blog

Pharmacist Burnout Persists Two Years into the Pandemic

March 17, 2022 | Lebowitz & Mzhen

The Covid-19 pandemic has strained nearly every industry worldwide, however, healthcare workers remain one of the most affected groups by the public health crisis. Pharmacists in particular are especially burdened with extra duties related to vaccination and testing, as well as the staffing shortages and worker burnout that are affecting industries nationwide. Because pharmacists and pharmacy workers are so strained, the risks associated with burnout are real. Strained and stressed out pharmacists and other medical workers are more likely to make mistakes in their work, which may put patients at risk. A recently published news report discusses measures that one pharmacy chain is taking to address the risk of burnout among pharmacists and other employees.

According to the local news report, a major national pharmacy chain is enacting a new policy to close down their pharmacies for a 30-minute lunch break where every pharmacy employee will be given uninterrupted time to themselves to prevent the effects of burnout from affecting their work. According to company sources quoted in the news report, pharmacists and other employees have been complaining about unsustainable levels of stress and the lack of adequate breaks. The company hopes that the new policy will help their workers’ psychological wellbeing while also protecting patients from pharmacy errors.

Can Pharmacists Be Responsible for a Doctor's Prescription Error?

Yes, in some cases, pharmacists can be legally responsible for a mistake that originated with the prescribing physician. Pharmacists and their assistants play an important role in checking of the drugs that were prescribed by a medical provider to a patient are being dispensed properly. Doctors can make mistakes in choosing drugs or dosage amounts, and harmful drug interactions may not be noticed until it is too late. Because of this, it is important for pharmacy employees to be attentive and vigilant in protecting their patients.

Age-Related Vaccine Administration Errors

March 9, 2022 | Lebowitz & Mzhen

While technological advances have reduced the likelihood of most Maryland age-related vaccine errors, the COVID-19 vaccine has reignited some of these issues. Research indicates administration errors are more likely to occur to those: receiving an injection at an uncommon age, with vaccines that have age-specific dosing, and with vaccines given less frequently. The findings suggest that those receiving a vaccine off-schedule may be more likely to experience an administration error.

A typical example of this error involves the COVID-19 vaccine. The Centers for Disease Control indicates that the COVID-19 are safe and effective against severe disease. However, the public must receive the appropriate dosage at the correct time. For example, the Pharmacy Times advises the public to be aware of the rising rate of age-related COVID-19 vaccine mix-ups.

On October 28, 2021, the U.S. Food and Drug Administration (FDA) authorized emergency use of certain COVID-19 vaccines for youth between the ages of 5-11 years old. Since that time, the Institute for Safe Medication Practices (ISMP) reports receiving hundreds of mix-up reports involving the formulation for those over 12 years old and the pediatric formulation. The majority of the mix-ups occurred at physician offices, public health clinics, community pharmacies, and outpatient clinics. The reports indicate that children between 5 to 11 years old received under or overdoses, and children 12 years or older received underdoses.

Medication Errors in 2021 and Their Impact on Maryland Residents

February 28, 2022 | Lebowitz & Mzhen

Whether you only take medicine when you are sick or you have several medications to keep track of on a daily basis, we expect prescriptions to be filled by the pharmacy accurately. Medication errors, which take place when the type, dosage, or instructions associated with a prescription are incorrect, can have injurious or even deadly consequences.

Although medication errors took place before the pandemic, COVID-19 has exacerbated many previously existing issues. Many pharmacists, like other front-line health care providers, are overworked, exhausted, and burnt out with no reprieve or end to the pandemic in sight.

Before the pandemic, pharmacists already had dozens of responsibilities. From filling prescriptions, organizing various scripts, communicating back and forth with providers and patients, operating the drive-through, coordinating pickup and drop off of prescriptions, and conducting consultations, pharmacists are no stranger to busy and long days. The pandemic, however, increased the number of existing responsibilities. Now, in addition to previous obligations, pharmacists are also administering COVID-19 vaccines and tests while also frequently working with smaller numbers of staff because of people getting sick or social distancing requirements.

Maryland Pediatric Medication Errors

February 22, 2022 | Lebowitz & Mzhen

Medication errors are an unfortunate yet common occurrence throughout the United States. While these errors can have deadly consequences, they are most dangerous to vulnerable populations such as older adults, pregnant women, and children. In Maryland, those who suffer a medication error may hold the responsible party liable for their losses. Children are a unique population in that they have little to no control over the medication they consume yet can face the most consequences after a medication error. Statistics indicate that over 50% of American children consume one medication or more every week, and one study revealed that almost half of caregivers gave an incorrect dose.

While a single dosing error of a common medication may not result in a significant injury, persistent errors can raise the likelihood of serious harm. In light of the growing concern surrounding pediatric medication errors, the American Academy of Pediatrics (AAP) published a piece on preventing home medication errors. The authors acknowledged that home medication errors commonly occur with liquid medications requiring preparations. Caregivers with reduced health literacy or limited English proficiency are at an increased risk for making an administration error.

In addition to home caregivers, health care providers may also be responsible for pediatric medication errors. Many health care provider practices enhance the occurrence of errors. Providers who do not include complete information related to indication, frequency, or duration, can affect how the caregiver administers the medication. Further, providers who fail to include a consistent dosage or conduct a thorough medication review may inappropriately prescribe medication.

COVID-19 Pandemic Induced Burnout May Impact Maryland Pharmacists

February 15, 2022 | Lebowitz & Mzhen

From March 2020 until now, the COVID-19 global pandemic has taken a toll on everyone—but especially healthcare workers. Less discussed, however, are pharmacists and the burnout they have experienced as healthcare providers, since many may assume that other frontline workers, such as physicians or nurses, are bearing the brunt of the pandemic’s impacts. Pharmacists, however, have experienced similar record numbers of burnout and exhaustion during the course of the pandemic, and mistakes resulting from being overworked could injure or even kill patients.

According to a recent news report, the COVID-19 global pandemic has taken a significant toll on pharmacists, particularly as new variations of the virus continue to emerge and mutate with no signs of slowing down. For many who work in pharmacies, the work was a great fit initially because of the drive to give back and help people. Now, many pharmacists report being burnt out and exhausted from the daily demands of work, which have been exacerbated by pandemic specific tasks that added more work to each pharmacist’s already busy schedule.

Before the pandemic, for example, pharmacists mostly focused on filling prescriptions and providing a limited number of vaccines, such as the flu vaccine. Now, many pharmacists are struggling to fill up to 250 prescriptions a day while administering COVID-19 vaccines, COVID-19 tests, and manning the phones and other customers with limited staff available.

Maryland Healthcare Worker Shortage Leading to Pharmaceutical Errors

February 8, 2022 | Lebowitz & Mzhen

Reducing medication errors and improving patient outcomes is not a recent concern; however, the recent healthcare worker shortages have increased the likelihood of Maryland pharmaceutical errors. Improving the judicious use of prescription medications and reducing adverse reactions has been at the forefront of the public health movement. While these are legitimate concerns, they do not address the issues that stem from healthcare worker errors. Even simple errors can have long-term and disastrous consequences for a patient.

Medication errors refer to “an act that through ignorance, deficiency, or accident departs from or fails to achieve what should be done.” In the context of medication and pharmacy errors, patients maintain five “rights,” including the right medication, right dosage, right route, right time, and right patient.

What Are the Most Common Causes of Prescription Errors?

Although errors occur for various reasons, some factors enhance the likelihood and severity of a mistake, for example, poorly written communications, failure to obtain informed consent, and systemic issues within the pharmacy. Computerized systems and changing orders to plain English have helped to reduce errors. However, many pharmacies are understaffed because of the COVID-19 pandemic and increased demand for tests and vaccinations.

Diabetes Medication Containing Unacceptable Levels of Carcinogenic Substance is Recalled

January 31, 2022 | Lebowitz & Mzhen

Pharmaceuticals and other medical treatments are trusted by patients and regulators in part because they are assumed to be consistent from batch to batch. Although the medications may be manufactured by different companies in different factories under differing conditions, it is expected that each unit of a prescribed or nonprescribed medication contains what is listed on the packaging, no more and no less. The manufacturer of a commonly used medication in treating type-2 diabetes has recalled thousands of pills because a known carcinogen was found in certain batches of the medication manufactured over a six-month period.

According to a press release supplied to the U.S. Food and Drug Administration, Viona Pharmaceuticals, a generic manufacturer of the type-2 diabetes medication Metformin, has agreed to recall 23 lots of the drug. During a quality control test, the manufacturer learned that some of the drugs tested contained unacceptable levels of NDMA (N-Nitrosodimethylamine), which is a substance that is known to experts to cause cancer in larger amounts. Based on these findings, Viona Pharmaceuticals has agreed to recall the affected lots. The recalled lots of Metformin have expiration dates between June 2022 and January 2023.

What Should I do if I have Expired Metformin?

Patients who have been prescribed Metformin that expires within the above-noted date range should reach out to their medical provider to determine if their batch is part of the recall, and to obtain replacement medication if needed. The press release makes it clear that patients with recalled medication should continue to take the pills they have until replacement medication is delivered. This is important because a patient’s failure to take their medication because of the recall could result in more serious consequences by aggravating their illness. Not taking medication as prescribed can also impact the success of your personal injury claim, should you decide to bring one.

Types and Causes of Maryland Pharmacy Dispensing Errors

January 25, 2022 | Lebowitz & Mzhen

Dispensing errors are an unfortunate yet frequently occurring situation in many retail and hospital pharmacies. While some Maryland pharmacy errors may not result in severe consequences, other errors can be deadly to consumers and patients. In addition to thousands of health supplements, herbs, and lotions, nearly 7,000 prescription medications and countless over-the-counter drugs are available in the country. Pharmacy errors are occurring at an alarming rate because of the growing number of pharmaceutical and holistic substances on the market in conjunction with staff shortages.

According to the National Center for Biotechnology Information, about 8,000 people die because of a medication error every year, and hundreds of thousands of patients experience adverse reactions or other complications. These startling numbers result in exorbitant costs; additionally, many patients experience physical pain and psychological suffering because of medication errors.

What Are the Causes of Pharmacy Errors?

While there are many reasons that pharmacy errors occur, the primary causes stem from communication failure, illegible handwriting, incorrect selection, and pharmacist or technician confusion. While some errors involve human error, others involve flawed or defective automated systems. In some cases, the combination of these errors results in improper dispensing. Those with questions about a recent pharmacy error should consult with a personal injury lawyer.

Alert to Maryland Patients: Covid-19 Antiviral Medication May Cause Serious Reactions in Patients with Kidney Disease

January 17, 2022 | Lebowitz & Mzhen

The seriousness and speed with which the Covid-19 pandemic has overburdened the American medical system has been troubling. Because of the urgent dangers presented by the virus, drug manufacturers and pharmaceutical companies have been incentivized to develop and market preventative and therapeutic medications to address Covid-19 as quickly as possible. Because these medications are urgently needed, the Food and Drug Administration has been unable to fully test and approve all of the new drugs, instead of granting some of the emergency use authorization while the full approval is pursued.

An antiviral drug regimen that was recently developed by Pfizer has shown much promise at preventing serious cases of Covid-19 based on early studies. The FDA has granted emergency use authorization to the treatment, however, not all of the possible side effects and interactions are yet known. A recently published pharmaceutical industry report discusses possible side effects of the new treatment in patients with moderate to severe kidney disease and emphasizes the requirement for pharmacists to make dosage adjustments for such patients who are prescribed the drugs.

According to the industry report, the new drug regimen Paxlovid was developed by Pfizer and granted emergency use authorization by the FDA. The drug regimen is indicated to be used by patients who have tested positive for the virus that causes Covid-19 and is at moderate to high risk of being hospitalized or dying from the virus. Because the drugs appear to react differently in people with abnormal kidney function, the emergency use authorization included a dosage adjustment instruction for patients with moderate kidney disease. Under the emergency use authorization, patients with severe kidney disease should not be prescribed the treatment at all.

Maryland Pharmacies Stretched to Their Limits As a Result of Covid-19 Pandemic

January 10, 2022 | Lebowitz & Mzhen

In light of the COVID-19 global pandemic, many pharmacies have been stretched to their limits because pharmacists are often manning the phones, the drop-off and pick-up area in the pharmacy itself, dealing with drive-through customers, and giving out vaccinations—all at the same time.

No matter how busy a pharmacy or pharmacist team is, however, consumers should be able to trust that the medication they are receiving is correct. Because pharmacists must exercise extreme attention to detail when prescribing medication down to the type, dose, and patient who is receiving the prescription, when a mistake is made, it can often have devastating consequences. When pharmacies are especially busy and prone to mistakes, it is more crucial than ever that they are held accountable for any injuries or issues their mistakes may cause.

According to a recent local news report, a Baltimore pharmacy has temporarily stopped administering COVID-19 vaccines because its staff has been stretched to its limits. In addition to the global pandemic resulting in a greater demand for pharmacy services, a state-required audit of Maryland pharmacies has pushed already busy pharmacies to their breaking point. Although the state of Maryland offered an extension, the owner of the Baltimore pharmacy stated that holding off for a few extra weeks simply would not be enough.